We operate a 24-hour cancellation policy. Appointments that are cancelled more than 24 hours prior the appointment time will not be charged. If you cancel less than 24 hours before the confirmed appointment time, we will ask you to pay a cancellation fee of £30. You can either cancel by emailing firstname.lastname@example.org or by calling 01273 92 17 92. Last minute cancellations are only accepted by calling 01273 92 17 92, otherwise the client will be charged full price of the cancelled appointment.